Questions about your order? Where is my Jewelbot? When Will it arrive? Go ahead and ask us here.
I haven’t yet received notification that my Jewelbots have shipped – do I go to Kickstarter to find out the status?
same question as Anne
If you have not received them yet, please email hi@Jewelbots.com with your name, so we can look into it for you!
Received!!! Thank you. Even though my daughter knows about it, she doesn’t know it’s arrived – figuring out how to program it will be our winter break fun
That sounds awesome! Can’t wait to see what you do with your Jewelbots!
Don’t forget to send awesome photos! We’d love to see them
Hi, I originally pledged for 2 jewelbots in July 2015, and ordered an additional single jewelbot in May 2016, but have not received anything yet, is this because I’m in the UK and it’s such a long way away ?
Yes! International orders are taking a bit more time to be delivered. All of them have shipped, but travel time for the package does take longer.
If you email firstname.lastname@example.org, I can send you the tracking number
Hello, I haven´t received my 2 jewelbots yet. As @paulbarrat, I also asked for them in July 2015 via Kickstarter and confirmed my address last year. Can you help me?